Frequently Asked Questions / Bugs

Q: When I run the program I get the error "The application failed to initialize properly (0xsomehex). Click on OK to terminate the application"
A: This program requires the installation of Microsoft .NET Framework 1.0 or above in order to run. You may obtain .NET either through Windows Update (windowsupdate.microsoft.com) or here.

Q: When I run the program I get the error "MSCOREE.DLL is not found"
A: I'm not sure why but this file should have been included with the download of .NET Framework. However it could be the difference of .NET 1.1 to .NET 1.0. You can download a copy here

Q: Where is the options menu? Where can I change the settings? Where can I add stocks / or change weather information?
A: We apologize first for the confusion. There is NO menu in the main scrolling bar of the program. This program creates an icon in the system tray. The options menu exists when you right click on the system tray icon (next to the time at the bottom right hand of the screen). Within the options dialog box that opens after you click on options, you'll be able to add stocks, change weather, and change all other settings.

Q: I get the error "Error retrieving weather / stocks" displaying in the ticker, what's wrong? How can I fix it?
A: This error occurs when either of two things happen. One you do not have an active connection to the internet. The program thus cannot find the servers to retrieve the information. Two, the servers which this program grabs the information is currently down or there is a network connection problem between you and the information servers. To fix this - right click on the system tray icon and click "refresh" -- in most cases due to network delay, refresh will fix this problem/ and or if you just connected to the internet. However, when the information servers are down, there are no ways to fix the problem.

Q: Why does this program appear to be taking up so much memory? I thought it was a small program!
A: Indeed this is a small program. The code is purely C#. That's where the problem begins. C# requires .NET Framework. Due to this, the program itself utilizes a lot of memory because of .NET requirements. For this reason, development has begun to port this program into C++ which will void the reliance on .NET.

Q: Why doesn't transparency work?
A: Transparency feature requires Windows 2000/2003 or Windows XP. All other operating systems are not supported.

Q: I think I've found a bug - what should I do to help?
A: First we appreciate all those who like to help us. Please submit a bug via the sourceforge website (http://sourceforge.net/projects/stocksnweather) We'll look into the bugs and if they can be fixed we will fix it asap.